The second-hand marketplace Shoppers Voice Frustration About Sizing Updates
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
This online marketplace has altered its measurement guidelines for women's and children's clothes without notifying all shoppers about the modification.
Online Platforms Reaction
Many shoppers and sellers are expressing on platforms saying Vinted listings now show an altered size classification compared to what was initially listed because of the remapping.
The company said the updated approach better aligns with comparable marketplaces.
It has advised users to check their listings and manually change the size where appropriate, which has left users frustrated.
Size Classification Modifications
Previously, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size used to be a 12 but currently displays as UK 16-18.
Member Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Required Changes
Another shopper, located in England, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she said.
Platform Context
The platform boasts over 100 million users, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: earlier, the service retracted a modification to its shipping options due to shopper criticism.
